TTB Tech Help

Practical tech help, security alerts and big tech news in plain English

About TTB Tech Help

TTB Tech Help is an independent site that publishes practical tech help, security alerts and big tech news in plain English. It covers clear fixes for everyday problems and explains the stories that affect the devices and services you use every day.

Who runs the site

TTB Tech Help is run by a small, independent editorial team called the TTB Tech Help editors. Every article on the site carries the byline “TTB Tech Help editors”. No outside company or publisher directs what the site covers.

Each guide is researched, written and checked by the editors, and the whole team stands behind every page. The site uses a shared byline because the work is shared: one person drafts a guide, another checks it against the sources, and anyone on the team can correct it later.

What the site covers

Most guides fall into one of these areas:

  • Step-by-step fixes for Windows, Mac, Android and iPhone, from a laptop that won’t wake up to a phone whose battery is flat by lunchtime.
  • Apps and services: email, cloud storage, streaming, messaging and the accounts that link them together.
  • Home networks: slow Wi-Fi, routers that keep dropping out, devices that won’t connect, and how to set things up properly from the start.
  • Outages and software problems: what is broken, who is affected, and what you can do while you wait for a fix.
  • Security alerts: urgent updates, active scams, data breaches and the settings worth changing today.
  • Big tech news: the announcements and policy changes that matter to ordinary users, explained without the jargon.

How fixes are written

A good fix takes you from the problem to the solution without making you feel stupid along the way. Every guide on TTB Tech Help is written to that standard.

Guides start with the quickest, safest steps and only move on to the more involved ones when they are needed. Each guide says which operating system version or device it applies to, because instructions that worked two updates ago often don’t work now. If a step carries a risk, such as losing data or resetting settings, the guide warns you before you get to it, not after.

Guides also tell you when to stop. Some problems are hardware faults, account lockouts or billing issues that only the manufacturer or provider can fix. In those cases the guide says so, rather than sending you through twenty steps that can’t work.

How security alerts and news are handled

Security stories attract a lot of panic, and the alerts here are written to get past it. Each alert answers three questions quickly: does this affect you, how serious is it, and what should you do right now.

News coverage looks at the practical side. A new feature, a price change or a policy shift is covered in terms of what it means for the people using the product. Only confirmed facts get reported. When a story is still developing, the article says so plainly instead of filling the gaps with guesswork.

How content is checked

Before publication, every step is checked against the vendor’s official documentation and support pages: Microsoft, Apple, Google and the makers of the apps and hardware involved. Security alerts are checked against official advisories and patch notes. Anything the editors cannot confirm from those sources is left out.

Steps that could cost you data, settings or access to an account carry a clear warning. Version numbers, menu paths and error codes are given exactly as the vendor documents them, so you can tell straight away whether a guide matches your device.

Corrections and keeping guides current

Tech changes fast, and guides go out of date. Articles are updated when software changes, when a better fix becomes available, or when the editors get something wrong. Mistakes are corrected openly, not quietly edited away. If you find an error or a step that no longer works, email the editors and they will look into it.

What the site won’t do

These rules don’t change for traffic or convenience:

  • No links to cracked software, piracy tools, key generators or ways around software licences.
  • No recommending downloads from sources that put your device or your accounts at risk.
  • No “fixes” that work by switching off important security protections without explaining what you give up.

If a paid tool is the right answer, the guide says so. If there is a free, legitimate option, the guide tells you about that as well.

How the site makes money

TTB Tech Help is free to read. Once it reaches about 5,000 visits a month, it will show display ads to cover its running costs.

The site does not sell links. It does not accept guest posts or sponsored articles, and nobody can pay to be covered. No company has any say in what the guides recommend.

History of this address

Tech writing has been published at thetechblog.org since 2006, under earlier owners. TTB Tech Help is a new site, relaunched in 2026. It has no connection with the earlier site, its owners or its authors, and claims none of their work as its own.

A few older guides from this address were kept and brought up to date, because readers still search for them. Those guides have been checked again against current vendor documentation and are held to the same editorial standards as everything else on the site.

Who this site is for

TTB Tech Help is for anyone who uses technology every day and wants clear answers, without wading through forum threads, sales pitches or jargon. You don’t need to be an expert to follow the guides. All you need is the problem in front of you and a few minutes to work through it.

Contact the editors

You can reach the TTB Tech Help editors at contact@thetechblog.org, or through the contact page. Send corrections, outdated steps, unclear instructions and ideas for new guides. Every message is read, and confirmed errors are fixed on the page.