TTB Tech Help is a small, independent site, and every message sent to the address below is read by the TTB Tech Help editors. Write in to flag a mistake, pass along a tip, or ask a question you would like answered in plain English.
Email: contact@thetechblog.org
How to Reach the Editors
Email is the only way to reach the editors. The site has no contact form. Send your message to contact@thetechblog.org. It goes straight to the editorial team. It does not go to an outsourced inbox or a filter that nobody checks.
The editors read every message but can’t reply to each one personally. If your note leads to a correction, a story or a new guide, you will see the result on the site.
A clear subject line helps your message reach the right place quickly. For example:
- Correction: followed by the article title
- Tip: followed by a few words on the topic
- Question: followed by the device or app involved
Corrections
Accuracy matters more than speed at TTB Tech Help. If something on the site is wrong, out of date or unclear, the editors want to know.
The most useful correction requests include:
- The article title or page address, so the editors can find it quickly
- The exact sentence or claim you think is wrong
- What you believe is correct and how you know it, such as official documentation, a changelog, a vendor statement or what you see on your own device
Tech changes fast. An update moves a setting, a price changes, or a feature gets a new name. If a how-to no longer matches what is on your screen, that counts as a correction too. Include your device, operating system version and build number if you can, because a guide can be right for one version and wrong for another.
When the editors fix a factual error, they update the article openly. They don’t quietly rewrite history.
Tips and Story Ideas
TTB Tech Help covers practical tech help, security alerts and the big tech news that affects ordinary people. Good tips usually fall into one of these groups:
- Security problems in the wild, such as a phishing campaign, a scam text going around or a breach notice you received
- Software and hardware problems that many people seem to hit after an update
- Company announcements or policy changes that need a plain-English explanation
- Topics you think are badly explained elsewhere
Tell the editors what you saw, when you saw it, and any evidence you can share safely, like a screenshot with personal details blurred out. Every tip is checked before anything is published. A tip on its own is not a story until it can be confirmed.
If you want your name kept out of any coverage, say so clearly in your message. That request will be respected.
Questions
Stuck on something? Send it in. The editors can’t offer one-on-one tech support, but reader questions shape what the site covers next. When several people ask the same thing, it usually becomes a guide.
A clear question gets a better answer. Include:
- The device and its operating system or app version
- What you were trying to do
- What happened instead, including any exact error message or code
What Not to Send
Keep your own security in mind when you write in.
- Never send passwords, PINs, recovery codes or two-factor codes. TTB Tech Help will never ask for them. Anyone claiming to be from the site who asks for them is not from the site.
- Leave out full card numbers, ID documents and account numbers. Blur them in screenshots.
- Don’t send stolen data or files obtained through hacking. The site reports on security incidents, but it won’t handle or publish leaked personal information.
- If you’ve found a software vulnerability, report it to the vendor through its official security or bug bounty channel first. You’re welcome to let the editors know once that process is underway.
Policy on Paid Placements
TTB Tech Help does not accept paid placements disguised as editorial content. No one can pay for a favorable review, a spot in a roundup or a link slipped into an article.
That means:
- Recommendations are independent. They are based on what the editors judge to be useful to readers.
- “Guest post” offers that come with payment for links will be declined. Please don’t send them.
- Any sponsored material will be clearly labelled and kept separate from editorial coverage.
PR teams and companies are welcome to send news, product announcements or review requests to contact@thetechblog.org. These pitches are judged the same way as any tip: on whether they help readers. Sending one doesn’t guarantee coverage, and paying for coverage isn’t an option.
Thanks for Writing In
The site only gets better when readers say what works, what’s broken and what’s missing. Spotted a guide that no longer matches your screen, or a scam that hasn’t been covered yet? Send a short email today so the fix or the warning reaches the next reader sooner.
